Refund policy

Our return policy allows you 30 days from the date you receive your item to request a return. To be eligible, the item must be in its original condition with protective packaging, and you must provide the receipt or proof of purchase.
To initiate a return, please contact us at Info@lazzycloud.com. We will then send you a return shipping label along with instructions on how and where to send your package. Please ensure that you request a return before sending your item; items returned without prior authorization will not be accepted.
If you have any questions regarding returns, feel free to reach out to us at Info@lazzycloud.com.
Damages and Issues:
Upon receiving your order, please inspect it immediately. If you find that the item is defective, damaged, or incorrect, contact us right away so we can address the issue promptly.
Exceptions:
We are unable to accept returns for final sale items or gift cards.
Exchanges:
To get the item you want most quickly, return the original item and place a new order once your return is approved.
Refunds:
After we receive and inspect your return, we will inform you whether your refund has been approved. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to complete the transaction. If you do not receive your refund within 15 business days of approval, please contact us at Info@lazzycloud.com 

Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.